Holcim Hiring for Sales Administrator Job at Milton Full Time

Holcim Australia- world’s largest construction company driven by sustainable solutions

Sales and Operations Administrator

• Permanent, full time
• Milton, QLD
• Reporting to Sales and Marketing Manager

What’s in it for you

• 13.5% superannuation
• A range of employee discounts
• Access to health and wellbeing initiatives
• Learning and Development programs
• Career progression opportunities
• Recognition and service awards

About the role

In this role you will be responsible for all sales administration by assisting the sales manager and sales staff with the co-ordination of all sales activities including quotations and follow up, forecasting, reporting, contract review and master data maintenance. You will also assist with analysis of sales data and compilation of monthly reporting ensuring all sales process deadlines are met.

Key responsibilities:

• Implement the internal sales process ensuring all prior day orders are reviewed and any issues are promptly identified and escalated as required
• Work with sales, customers and internal departments to close out identified gaps in our customer order information
• Implement all national functional/customer excellence initiatives and provide feedback on how to further improve upon them, where relevant
• Maintain a structured customer contact plan/system in accordance with the approved processes and effectively action/manage all tasks within the allocated time identifying and resolving issues as they arise
• Develop and maintain a positive working relationship with all relevant internal staff that impact on the customer experience
• Maintain an accurate and up to date customer database. Assist with Salesforce.com activity and opportunity planning and reporting
• Complete or provide input into contract reviews where relevant
• Produce and analyse reports to identify issues and make recommendations to improve future processes
• General functional support tasks within the sales and marketing and marketing function

Skills and experience required:

• Previous experience in a similar role
• Intermediate Excel skills to generate and analyse reports
• Experience in Salesforce (desired) or other similar systems
• Strong written and verbal skills with the ability to communicate openly and effectively with stakeholders at all levels
• Ability to work autonomously and with high level time management skills
• Excellent problem-solving skills

A bit about us

Holcim is a global leader in the construction industry and has been operating for over 100 years, who now employ over 3,700 people across 400 sites in Australia.

Holcim builds progress for people and the planet. As a global leader in innovative and sustainable building solutions, we are enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of its strategy Holcim is becoming a net zero company, with its people and communities at the heart of its success.

If this role is of interest to you, please apply now to find out more.